Return or Exchange
Returns
Q: What is Abiferrin.com's return policy?
A: Abiferrin.com wants you to be completely satisfied with your purchase. We will gladly accept regular-priced merchandise for exchange or store credit as long as it meets the following criteria:
1. Merchandise is in original condition and has not been worn, altered or washed.
2. Merchandise has all original tags attached.
3. Package is postmarked for return within 14 days of original receipt of package.
4. Return instructions, included with shipped merchandise, are followed precisely.
5. We do not refund shipping and handling charges.
6. Return authorization forms must accompany your return or it will be rejected.
7. Sale-priced merchandise are final sales.
Q: What is Abiferrin.com's return procedure?
A: Please email
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for a return authorization form. Please be sure to include your name, address, phone number, email and original order number. Please also indicate which items you plan to return or exchange. A return authorization form will be emailed to you with further instructions on how to return your merchandise. Please include a copy of this form with your return. Once we receive your return package, we will promptly send out the exchange merchandise or email you with your store credit information. We will notify you via e-mail once your return has been processed. Please note that it may take up to 7 - 10 business days for your financial institution to post the transaction.
Returning Your Item
• Pack your merchandise in the original shipping box.
• Complete the Return Authorization form that was emailed to you. Include the completed form inside the box.
• Insure your package for the full value of the merchandise and return it to us using the delivery service of your choice.
• Check your e-mail. We will notify you via e-mail once your return has been processed.
Exchanges
Q: What is Abiferrin.com's exchange policy?
A: Abiferrin.com wants you to be completely satisfied with your purchase. We will gladly accept regular-priced merchandise for exchange as long as it meets the following criteria:
1. Merchandise is in original condition and has not been worn, altered or washed.
2. Merchandise has all original tags attached.
3. Package is postmarked for exchange within 14 days of original receipt.
4. Exchange instructions, included with shipped merchandise, are followed precisely.
5. We do not refund shipping and handling charges.
6. Sale-priced items are final sales.
Q: What is Abiferrin.com's exchange procedure?
A: Please email
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
for a return authorization form. Please be sure to include your name, address, phone number, email and original order number. Please also indicate which items you plan to exchange (include style number, color, size). A return authorization form will be emailed to you with further instructions on how to exchange your merchandise. Please include a copy of this form with your return. Once we receive your package, we will promptly process the exchange as requested. If we have any questions regarding the exchange, we will contact you by phone or email. We will notify you via e-mail once your exchange has been processed.
Exchanging Your Item
• Pack your merchandise in the original shipping box.
• Complete the Exchange section of the Return Authorization form that was emailed to you. Include the completed form inside the box.
• Insure your package for the full value of the merchandise and return it to us using the delivery service of your choice.
• Once we receive your item for exchange, we will send your new order by UPS Ground at no additional cost. You will receive an e-mail containing the shipment tracking number when your new order is shipped.
• Check your e-mail. We will notify you via e-mail once your exchange has been processed.
